Glass100 Pet Door FAQ’s
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I ALREADY HAVE TOUGHENED GLASS, WHY DON’T YOU JUST CUT A HOLE IN IT FOR ME?
If you attempt to cut glass once it has been subject to the toughening process, the glass will shatter. (in industry talk, the Ultimate Limit State, ULS, is exceeded). Thus, the glass needs to be cut to the right size and have the hole cut into it prior to instigating the toughening process.
WHEN WILL MY NEW PET DOOR BE READY?
Standard working time from measure to installation is 4 to 8 working days.
I HAVE A VERY SMALL DOG, CAN I USE THE CAT DOOR?
Possibly. The cat door is also commonly used for miniature dogs and rabbits. If you are unsure regarding sizing, utilise a cardboard box as a test facility. Simply cut the flap size out of the cardboard box and place your dog in the box and see how easily your dog can pass through the cat door opening. The dimensions of the cat flap and the dog door are available here
HOW DO I KNOW WHICH PET DOOR IS THE RIGHT SIZE?
The simplest way to test which door is the right size for your pet is to template the dimensions of the cat flap or the dog door (available here) onto a cardboard box, then cut a hole in the cardboard box the same size as the pet flap. Once the hole the same size as the pet flap has been created, gently place your pet into the cardboard box and see if it can fit through the opening to exit the box.
WHAT WARRANTY DOES GLASS 100 PROVIDE?
Glass100 pet doors that are installed into stationary panes of glass, receive a 12 month replacement warranty against faulty workmanship. Warranty excludes inappropriate use and malicious damage.
HOW MUCH WILL IT COST?
As the glass is replaced, the smaller the glass panel, the cheaper the cost is. Click here to get a quote.